Shipping & Returns
Shipping
We ship Australia wide and worldwide from Sydney, with competitive delivery rates and delivery times. Orders received by 12pm are shipped out the next business day.
| FREE Shipping | Standard Shipping | Express Shipping | |
| 🇦🇺 Australia | Orders $85+ | $9.90 / 2-4 Bus. Days | $14.90 / 2-3 Bus. Days |
| 🇺🇸 🇨🇦 USA & Canada | Orders $149+ | $19 / 5-9 Bus. Days | $30 / 3-6 Bus. Days |
| 🇬🇧 🇪🇺 UK & Europe |
Orders £109+ |
£16 / 5-9 Bus Days | £24 / 3-6 Bus. Days |
*Total delivery time = 1 business day order processing + shipping time. Prices are shown in local currencies and are quoted in business days. Free shipping offer is for Standard Shipping.
Import Duties
We ship tax free from Australia, however please note that if any import duties apply in your country, you would need to pay these to the postal service at the time of delivery.
Returns
If it's your first order and you're not happy with an item, we're happy to ship you a replacement of your choice free of charge. See our Risk Free Guarantee for more details. Sorry that we are not able to accept returns on soap (for obvious reasons!).
If your order is received damaged or is missing, or for issues with accessory items, please contact us at gday@outbackalchemist.com as soon as possible so we can resolve it for you.